Refund and Cancellation Policy
TesoBox Refund and Cancellation Policy
Effective Date: July 9, 2026
At TesoBox, we strive to provide high quality streaming services.
Subscription Cancellation
You may cancel your subscription at any time through your account settings or through the platform where you purchased your subscription.
Cancellation stops future billing.
Your current subscription remains active until the end of the paid period.
Refunds
Refunds are generally not available for:
• Partially used subscriptions
• Missed viewing time
• Accidental purchases after content has been accessed
Refunds may be considered in cases involving:
• Duplicate charges
• Technical errors that prevented access to the service
• Unauthorized transactions, subject to verification
If your subscription was purchased through Google Play or the Apple App Store, refund requests must follow the policies of the respective store.
Processing Time
Approved refunds are typically processed within 5 to 10 business days, depending on the payment provider.
Contact
For billing assistance, contact: