TesoBox Privacy Policy

Effective Date: July 9, 2026

Welcome to TesoBox.

At TesoBox, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our mobile application, website, and related services.

By using TesoBox, you agree to the practices described in this Privacy Policy.

1. Who We Are

TesoBox is a subscription based digital streaming platform dedicated to providing translated movies, television shows, documentaries, educational content, and entertainment in the Ateso language while promoting the culture, language, and heritage of the Teso people.

2. Information We Collect

We may collect the following information:

Personal Information

When you create an account, we may collect:

• Full name

• Email address

• Phone number

• Password (encrypted)

• Country and region

• Date of registration

Subscription Information

When subscribing, we may collect:

• Subscription plan

• Payment status

• Transaction ID

• Payment date

• Renewal status

We do not store your bank card or mobile money PIN.

Device Information

We may automatically collect:

• Device model

• Device ID

• Operating system

• App version

• IP address

• Language preference

• Time zone

Usage Information

We may collect information about:

• Movies watched

• Viewing history

• Search history

• Downloads

• Watchlist

• Viewing duration

• App interactions

Technical Information

We may collect crash reports, diagnostics, and performance information to improve our services.

3. How We Use Your Information

Your information helps us to:

• Create and manage your account

• Process subscriptions

• Verify payments

• Deliver streaming services

• Improve application performance

• Personalize recommendations

• Send important notifications

• Prevent fraud

• Respond to customer support requests

• Meet legal obligations

4. Cookies and Similar Technologies

Our website and application may use cookies and similar technologies to remember your preferences, keep you signed in, improve security, analyze traffic, and enhance user experience.

5. Sharing Information

We do not sell your personal information.

Information may only be shared with:

• Payment service providers

• Cloud hosting providers

• Analytics providers

• Customer support platforms

• Government authorities when required by law

All partners are required to maintain confidentiality.

6. Data Security

We implement industry standard security measures including:

• Secure encrypted connections

• Password encryption

• Secure cloud storage

• Restricted employee access

• Continuous monitoring

Although no system is completely secure, we work hard to protect your information.

7. Data Retention

We retain your information only as long as necessary to:

• Maintain your account

• Provide services

• Resolve disputes

• Comply with legal obligations

8. Children's Privacy

TesoBox is not intended for children under the age of 13 without parental supervision.

Parents are encouraged to monitor children's viewing activities.

9. Your Rights

You may request to:

• Access your information

• Correct inaccurate information

• Delete your account

• Download your personal data

• Stop marketing communications

• Withdraw consent where applicable

10. Third Party Services

The application may integrate trusted third party services including:

• Payment gateways

• Google services

• Apple services

• Analytics platforms

These providers maintain their own privacy policies.

11. Changes to this Policy

We may update this Privacy Policy from time to time.

Any changes will be published within the application and become effective immediately upon publication.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact TesoBox Customer Support.

Email: support@tesobox.com

Website: www.tesobox.com